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- 1Tell us what’s going onNo account needed.
- 2Keep your private linkOnly people with it can see your conversation.
- 3We reply right thereAnswer back on the same page.
- Hi — the parcel came today but the lid on the jar is cracked. Can you help?
- Sorry about that! What's your order number? We'll sort out a replacement.
- It's 10482 — thank you!